TRAX MANUALS > Link > Link Module > Link, Update Menu > Invoice Authorization Management > Invoice Order Authorization > Memo Button, via Invoice Order Authorization

A Credit Memo is used to process a credit surcharge against an order. Once the Reason Category and Reason fields are populated and saved, the request will be created and a notification will be sent (if applicable).

The invoice will remain on hold until the Credit Memo has been received.

The following information/options are available in this window:
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Reason Category

The reason for the credit memo (defined via Settings/ Explorer/ System Transaction Codes/ Link/ Credit Memo Request Category).

Reason

Description for the credit memo request.

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