TRAX MANUALS > Customer Orders > Customer Orders Module > Customer Orders, Update Menu > Sales Order Return > Sales Order Return Buttons > Closed Order Vendor Change Button, via Sales Order Return

The Closed Order Vendor Change button allows the user to change the vendor on an order that is already closed.

This button is security controlled via the Security Explorer wherever it appears throughout the Orders module. For additional information, refer to the Security Explorer via the System Administration Training Manual.

From the Order Header, select the Closed Order Vendor Change button. In the following example, a Sales Order will be used.

The following drop down menu will appear where the user may select from Sales Orders in 'Closed' status. Select from one of below Sales Order.

The Close Order Vendor Change pop up window appears. Populate the New vendor field with the new vendor and save the transaction.

Note the previous vendor for the selected Repair Order:

Note: If the order already has invoice associated to it, the system will prevent the vendor change transaction from saving and the following hard warning will appear.