TRAX MANUALS > Library > Library Module > Library, Update Menu > Read & Sign > Closing a Read & Sign Request > Closing an E-Mail Request Type Read & Sign Requirement > Close an Email Request Type via a Reply

Follow the instructions in the e-mail for the e-mail reply method. Reply to the e-mail as follows:

1. Click the Reply Button in your E-mail Program.

   Note: Make sure that your e-mail program is set to include the original message in the reply. If you cannot set up your e-mail program to include the original message in the reply, manually cut and paste the original message into your reply.

2. Enter a resolution description such as “Read and understood the requirements” in the space indicated in the message per the instructions in the e-mail.
3. If you want to Report a Problem enter a discrepancy description in the space indicated in the message per the instructions in the e-mail.
4. Send the reply.