TRAX MANUALS > Library > Library Module > Library, Update Menu > Read & Sign > Closing a Read & Sign Request > Closing an E-Mail Request Type Read & Sign Requirement > Receive Email and Web Log Replies

E-Mail Replies and Web log Submissions for a Read & Sign Request are received by the TRAX System. Problems submitted via e-mail or web log are recorded as notes in the Read & Sign Request.

1. Go to Library / Update / Read & Sign.
2. Select a Read & Sign.
3. Click The Check E-Mail button to open the Read Sign Check Email window.
4. Click the Find Button.

The TRAX System will automatically close the read and sign request from the e-mails or web logs. The Read & Sign Request will also have a Note against it if a problem is reported.
In the Read & Sign Detail you can see if the Request has a Note against it. Double-click the Report a Problembutton (in the header) to open the Note.