Process Flow Topics > Receiving Process Topics > Order Receiving Discrepancy

Order Receiving Discrepancy

The Order Receiving Discrepancy feature serves as a way of communication between the purchasing department and the goods receiving department about order receipt problems. After the purchasing department issues the order and the order is shipped, it goes through receiving. Should a problem be found during this receiving process, the receiving department will create an Order Receiving Discrepancy. The purchasing department will then determine what to do with the order that caused a problem and inform the receiving department about the decision.

Note: Depending on the business processes, the problem order can be received and the parts placed in a quarantine bin or the Receiving is halted until further action taken. In the latter case, the part will not show up in the inventory at any time until it is fully received.

The following is the basic life cycle of Receiving, particularly the Order Receiving Discrepancy: