Publication Date: 8/17/2026
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Order Authorization ExplorerThe Authorization process may now be completed by performing the Order Authorization. For security purposes, the creator of the Order should not be able to perform the Order Authorization steps. To authorize the steps, go to Orders/ Explorer/ Order Authorization Explorer. Here, you will view all Orders that await authorization. Remember that your employee record in the Employee Master must be associated with the appropriate department, section and/ or division required for this authorization process. If your employee record in the Employee Master does not have the appropriate department required for this authorization process, the authorization steps will not appear on your Order Authorization Explorer. Select the
The above example is for a Service Order, but all order types from the Orders module are authorized through this explorer. Right-click the step to be authorized. Select the Authorization pop-up window. TRAX displays the following window: Choose from the Open, Accept and Rejected radio buttons.
If the user chooses to Reject, the entire procedure will be canceled. The authorization process must then be restarted. Check the Reserved checkbox if you want to temporarily prevent other users in the associated department from modifying the record.
With the Config Other field of Switch Upon the Order being created and released for authorization, the user receives the following Email.
After selecting the Authorize Order
If the Email has been sent to multiple users, after the Order has been authorized, an additional user that attempts to conduct the same action receives the following error.
The Email and Authorization can also be utilized on a mobile device.
For detailed information regarding the utilization of this window, refer to the following:
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Publication Date: 8/17/2026
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