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Work Order, General Tab

The Work Order, General Tab is used to query for Work Orders based on the following search criteria. The user may also select the New but_new_small button to create a new Work Order from this window.

 

Enter any of the below search criteria to query for a desired Work Order and select the Find but_find_small button.

Query:

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Logic drop down

Select one of the following logic functions to filter for data:

<= Less than or equal to.

<> Not equal to.

= Equal to.

>= Greater than or equal to.

Like Show data like or similar to.

but_12 security This field is security controlled via Security Explorer/ Production/ Update/ W/O/ W/O Logic Drop-Down. For more information refer to the Security Explorer via System Administration Training Manual.

Module

The current module the user is in.

Status drop down

The current status of the Work Order. The following options are available:

Closed - Work Order is closed, no updates allowed. The Closed status indicates that the W/O Actuals are finalized and the financials are closed. Unused materials cannot be returned to stock to credit the W/O.

Note: When Production Switch PCWOFBR is set to Yes, a W/O's status cannot be changed from Closed to any other status, even if the user has security access to 'W/O Re-Open' (above). When set to No, a W/O can be changed from Closed status (as long as they have the above security access to 'W/O Re-Open'). For detailed information refer to Switch PCWOFBR via the Production Switches Manual.

but_X security The Work Order can be re-opened with security access. This field is security-controlled via Production/ Update/ W/O/ W/O Re-Open. For more information refer to the Security Explorer via the System Administration Training Manual.

Open - The Work Order has been created and authorized (if applicable). The W/O is available for users to action tasks, track man hours, and issue parts while accomplishing tasks attached to the W/O.

Note: If a part is issued to a W/O and later returned to stock (RTS) while the W/O is Open, the system will force the user to RTS Credit W/O, which may not be the desired transaction.

Completed - Once all Task Cards attached to the W/O are actioned (closed, deferred, canceled) the W/O status automatically changes from Open to Completed. At this point the W/O is completed but not closed, updates are allowed.

Hold - Work Order is on Hold, no updates allowed, but not closed.

Line - Work Order is for Line Maintenance Issues only (items returned will not require Credit Work Order). Because it is necessary for material to be issued to a Work Order on the system, some companies prefer to use specific Work Order's for this purpose. A Work Order could be created for every aircraft turn around but this may cause an unacceptable administrative burden. For the purposes of creating W/O's with material requirements, it is possible to select the Line status rather than Open status (when creating the new Work Order). The Line status will allow rotable parts to be issued to the Work Order and later returned U/S (if removed at a later time). For additional information, please refer to the Work Order closing section regarding closing Line Work Orders.

Generation - Work Order is in the process of being created and tasks are being attached. No technician or Mechanic will be able to log on to a Task Card until the status is changed to Open.

Note: Planners create Work Order's with the status Generation. Upon completing the Work Order package, the planner should change the status to Open.

Post Completed - When the Post Completed status is set, compliance records are written for E/Cs, P/N E/Cs, P/N Controls, and defects, their repeat schedules reset, and unused material can be returned to stock (RTS) to credit the W/O. This status takes place before the W/O is officially closed.

Note: When Production Switch WOPOSTCM is set to Yes, when a user closes a W/O using the W/O Task Card, Close W/O button or the W/O Closing window, the W/O status changes from Completed to Post Completed. Compliance records are written for controls attached to the W/O and repeat schedules are reset. Users can return to stock (RTS) unused material that was issued to the W/O to credit the W/O Actuals. When WOPOSTCM is set to No, when the user closes a W/O the W/O status changes from Completed to Closed. Compliance records are written and schedules reset; unused material cannot be RTS to credit the W/O Actuals because the W/O and its financials are closed.

logo_11_5_small edited Note: Parts that were issued to the Work Order can be returned to stock even after the W/O is in Closed status. For more information refer to the Batch in Inventory Audit (via the Return to Stock button) in the Inventory Training Manual.

logo_15 small switch Note: In Version 15, switch WOPOSTCM must be set to Yes because the No setting is no longer supported. Work Order Statuses will only go from 'Completed' to 'Post Completed', and not from 'Completed' directly to 'Closed'.

W/O

The Work Order used to categorize, manage, and schedule work requirements for aircraft maintenance.

Warning: It is important to set Customer Orders Switch 'CUST/ORD' at a much higher configuration number than the configuration number of Production Switch 'WOSEQ' to avoid Sales Orders and Work Orders from ever having the same order number. This will prevent inventoried parts from being misallocated.

Category

Work Order Category code.

Note: In the Interactive Planner, the W/O Category can allow for graphical color assignment by category.

Location

The Location for maintenance events, inventory stores, orders, transactions, or training events.

Site

The Site where the work is to be carried out (if applicable).

Customer

The customer for whom the Work Order was created.

Note: This field is also available on the Work Order, Other 1 tab. If the Customer field is populated in the Work Order, General tab, the system will not allow the user to utilize this field in the Work Order, Other 1 tab.

A/C

The individual aircraft tail number.

Task Card

The Task Card / Job Card that details the scheduled maintenance work. Users can search for all Work Orders linked to a particular Task Card.

Priority

The priority of the Work Order (e.g., Urgent).

Work In Progress Status

Select a System Transaction Code to query by. This field is informational only and used for the purpose of querying for specific Work Orders.

Score Carding checkbox

When selected, a quick view section opens up displaying the number of Outstanding Tools, SOS Parts, and Issued Not Installed parts that can be found in the selected Locations. These Locations are selected through the Score Carding Locations but_select_multi_small button. For more information refer to the Score Carding Functionality section at end of this topic.

Score Carding Locations but_select_multi_small button

This buttons allows users to select the desired Locations to be displayed in the Score Carding view.

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Results:

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Status

The status of the Work Order.

W/O

The Work Order used to categorize, manage, and schedule work requirements for aircraft maintenance.

Description

The description of the Work Order.

Location

The Location for maintenance events, inventory stores, orders, transactions, or training events.

Site

The Site where the work is to be carried out (if applicable).

A/C

The individual aircraft tail number.

Customer P.O.

For Third Party purchase, if purchase is on behalf of a customer the PO number may be entered here. Additional Use - if a Sales Order is generated in the system for the service requirement, it may cross reference here as well. This is to be defined by the company procedures. This does not invoice or charge the customer for any service provided. It is only used as a reference number. Users can search for this field through the Work Order, Other 2 tab.

Customer

The customer for whom the Work Order was created.

Category

Work Order Category code.

Note: In the Interactive Planner, the W/O Category can allow for graphical color assignment by category.

Schedule T/C

The Task Card / Job Card that details the scheduled maintenance work.

N/R T/C

The Non-Routine Task Card that details non-scheduled maintenance work / findings.

N/R T/C Today

The number of Non-Routine Task Cards created and attached on the current date.

Part Reservation Status Indicator icon

The display of the Reservation Status Indicator button allows planners to see when a part(s) has been reserved (all/partial/none).

Part Reservation Status Indicator icon - Indicates that a part that is required to complete the W/O has not yet been reserved.

Part Reservation Status Indicator icon - Indicates that all part requirements for the W/O have been reserved.

Part Reservation Status Indicator icon - Indicates that the part requirements for the W/O have only partially been reserved.

Part Reservation Status Indicator icon - Indicates that more material was added to the W/O after the previous requirements had been reserved.

Schedule Start Date

The date/time that the work is scheduled to begin. The Start Date does not affect whether the Work Order may be deleted or not. However, if the work has been started, the Work Order may not be deleted.

Completion Date

The date/time that the work is scheduled to be completed.

T/C Completion %

The total percentage of Task Cards that have been completed against the Work Order.

Man Hours Reserved %

This is the total of reserved man hours (per man) to carry out the work. Formula = Man Hours x Men Required.

W/O Time Used %

The elapsed hours of the time taken to complete the work. (i.e. If a Work Order is scheduled for 6 days and was completed in 36 Man Hours, the W/O Time Used will equal 50%, because it only took 3 days to complete the work.)

TAT

Turn Around Time for the contract. This field is only applicable for Third Party W/Os and is assigned through the associated Production Customer Contract.

TAT Date

The Time After Turnaround Date. This field is only applicable for Third Party W/Os and is assigned through the associated Production Customer Contract.

Invoiced icon_invoiced_small icon

This icon informs the user that the Third Party Work Order has been invoiced. The Work Order must be in 'Closed' status for this icon to appear.

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Score Carding Functionality:

The Score Carding checkbox allows users to view a listing of Outstanding Tools, SOS Parts, and Issued Not Installed parts that can be found in selected Locations. When the Score Carding checkbox is selected, the Score Carding Locations but_multi_small button is displayed.

Score_Carding_1

Select the Score Carding Locations but_multi_small button to select the desired Locations for the Score Carding view. Once all desired Locations are selected, click the Select but_select_small button.

Once the Locations are selected the Score Carding view is displayed. The Score Carding information is broken up by Outstanding Tools, SOS Parts, and Issued Not Installed parts by each selected Location.

Score_Carding_3

See Also

W/O

Work Order, Other 1 Tab

Work Order, Other 2 Tab

Work Order Buttons

Work Order Detail

Top of Page Publication Date: 8/17/2026 Share Print