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TRAX Application Exceptions

The TRAX Application Exceptions window tracks Oracle errors received by database users which can appear for any number of reasons. This window is useful because if the user fails to save a screen shot of the error message, the TRAX Administrator can use the window to find out what the Oracle error means. From there they can see if it is something for the Database Administrator to resolve or if it must be logged in to TRAX Support.

The window is divided into three different sections. For this documentation they will be referred to as Query, Results, and Details:

 

Query Section:

General Tab fields:

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Module

The TRAX Module where the error occurred.

Session Id

The Session identification number.

Exception Id

The Exception identification number.

Acknowledged drop down

Indicates whether or not the error has been acknowledged by an administrator. Errors are acknowledged if the Acknowledged checkbox is selected.

Status drop down

Indicates the current error status. The options are either 'Resolved', 'Open', or 'All.'

Type drop down

The error type. The types include: 'Error', 'Warning', 'Information', 'Exception', or 'All.'

Program Name

The name of the program where the error occurred.

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Informational Tab fields:

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Created By

The user who created the record.

Created Date

The date the record was created.

Modified By

The user who last modified the record.

Modified Date

The date the record was last modified.

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Select the Find but_find_small button to search based on the criteria entered above.

 

Results Section:

General Tab fields:

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Module

The TRAX Module where the exception occurred.

Session

The Session identification number.

Exception

The Exception identification number.

Type

The exception type.

Acknowledged checkbox

Indicates whether or not the error has been acknowledged by an administrator. Acknowledged errors will not be removed from the listing, and the Status will not be affected.

Program

The program where the exception occurred.

Status drop down

Indicates the current exception status. If the exception has been corrected, Resolved can be selected then saved. Resolved exceptions will not be removed from the listing. And the Acknowledged checkbox will not be affected by the Status.

Description

The description of the exception.

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Informational Tab fields:

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Created By

The user who created the record.

Created Date

The date the record was created.

Modified By

The user who last modified the record.

Modified Date

The date the record was last modified.

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Details Section:

General Tab fields:

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Exception No.

The Exception identification number.

Exception Type

The exception type.

Acknowledged checkbox

Indicates whether or not the exception has been acknowledged by an administrator.

Program Name

The name of the program where the exception occurred.

Status drop down

Indicates the current exception status. If the exception has been corrected, Resolved can be selected then saved. Resolved exceptions will not be removed from the listing. And the Acknowledged checkbox will not be affected by the Status.

Description

The description of the exception.

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Detail Tab fields:

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File Path

File path is, for Traxdoc records, the identifier of the record that produced the exception. This field primarily helps TRAX programming diagnose the cause of the exception.

Stack Trace

The line of code that the application was calling when the exception arose. This field primarily helps TRAX programming diagnose the cause of the exception.

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Informational Tab fields:

_____________________________________________________________________________________

Created By

The user who created the record.

Created Date

The date the record was created.

Modified By

The user who last modified the record.

Modified Date

The date the record was last modified.

_____________________________________________________________________________________

Select the Save but_save_small button to save any changes made to the Acknowledged checkbox or the Status drop down.

In This Section

Mark All as Resolved Button

Mark All as Open Button

Mark All as Acknowledged Button

Mark All as Unacknowledged Button

See Also

System Administration, Update Menu

Control Panel

Convert Run

Database Password Change

Database Session Manager

Document Control Mapping

Email Log

Notes Message Cleanup

System Forms Revision

System Printer Control

Transaction Lock Manager

TRAX Custom Datawindows

TRAX Custom Triggers

TRAX Custom Windows

TRAX Database Jobs

TRAX Datawindow Field Control (Defect Report Express Setup)

TRAX Datawindow Update

TRAX Dictionary Report

TRAX Dictionary Tables Report

TRAX Job Printer Manager

TRAX Order Service Queue Inspection

TRAX Printer Defaulting

TRAX Release System Upload

TRAX User Web Files

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