Publication Date: 8/17/2026
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HELPFILE - Link Help File Path to TRAX Help ButtonLink Help File Path to TRAX Help Button Affected Window: System
Switch Set to Yes: When set to Yes, users can insert the web address or the local address to the TRAX web help files in the Config Other field which will be linked to the Help
Select the Help/Index
In Version 12.5, the 'Help' button was changed to the 'Index' button. When selected, the link in the switch’s Config Other field is opened. In this example, the Index
Instead of a link to the online help, users have the option to download the help files onto a local drive, then link the switch/Help
In Version 12.5 and later releases, each window in TRAX contains a Help Note: In order for each window to be linked to the corresponding topic in the online help, a mapping file must be imported through the Import Help Reference button of the Control Panel. This mapping file is available in iCentral here, and is called 'Online Help (TRAX) - object codes'. For detailed information on how this is accomplished, refer to the Import Help Reference Button, via Control Panel.
Notice that the path in the URL is the same as the path in the switch's Config Other field. The system links each window to the correct online help file.
Note: If the Online Help is not downloaded in a shared directory, when the Help
Switch Set to No: When set to No, the Help
Select the Help
When selected, the following errors appear.
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Publication Date: 8/17/2026
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