TRAX MANUALS > Orders > Orders Module > Orders, Update Menu > Warranty Claim Order Supervisor

Warranty Claim Order Supervisor

The Warranty Claim Order Supervisor window has all of the same functionality as the Warranty Claim Order window where Warranty Claim Orders are a tool for the warranties department to track warranty claims against a specific vendor and issue a warranty claim to the vendor. These claims may be for a specific part number, E/C, W/O, Task Card, or a Service Order. The main difference being that the supervisor window will display all Warranty Claim Orders, regardless of the User ID that created the order. This window is used for supervisors and managers to review the Warranty Claim Orders before they are sent for authorization.

This window is security controlled via Security Explorer/ Orders/ Update/ Warranty Claim Order Supervisor. For additional information, refer to the Security Explorer via the System Administration Training Manual.

Warranty Management Process