Publication Date: 8/17/2026 Share Print

PROCESS FLOWS > Warranty Management

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Warranty Management

The TRAX Warranty Management Process provides users with the ability to deliver part maintenance, lower company costs therefore providing an increase of confidence in your Warranty Management program, and in delivering fast track claims with a lower processing time. A Warranty Management program is essential to airlines since it allows the user to update and register new warranty information, track current warranties, as well as file warranty claims for parts throughout their life cycle. These are beneficial tools that help keep your airline running smoothly.

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New Warranty Do you require warranty on the airframe?A/C Vendor WarrantyWarranty for all components on A/C?A/C Component Warranty A/C Template LoadWarranty added to all A/C componentsWarranty Schedule, via Inventory Transactionsetup warranty at the P/N level via the vendorwarranty via vendor P/N information tabDo you require warranty against all orders by a vendor?Vendor Master Warranty tabPurchase Order ExampleGlobal Warranty setup against the vendor Place warranty against one order by a vendorUpdate warranty informationairframe warrantyairframe warranty in A/C MasterManual Issue Example Picklist Issue ExampleWarranty ClaimA/C ComponentDo you need to perform an A/C Initial Template Load?Confirm A/C Component Warranty Setup in A/C MasterHas warranty been granted through P/O or E/X?New AircraftPurchase Order / Exchange Order WarrantyOrder ReceivingIs this a Global Vendor Warranty?Does Global Warranty Exist?Warranty Auto PopulatesOverride Warranty if ApplicableSetup Warranty via an orderHow to setup Vendor Global WarrantyEnter warranty during Order Receiving if applicableHas warranty been granted through a R/O?Does the part have Vendor P/N Repair Capability option Setup?Repair Order CreationDo you need to file an insurance claim?Create an Insurance ClaimPurchase Order Insurance Claim Number ExampleExchange Order Insurance Claim Number ExampleRepair Order Insurance Claim Number ExampleLoan Order Insurance Claim Number ExampleManufacture Order Insurance Claim Number ExampleService Order Insurance Claim Number ExampleInsurance Claim via Warranty ClaimCost Print to send to Provider Warranty ClaimDo you need to file a Warranty Claim?Create a Manual Warranty Claim Warranty Claim PrintCost Print to send to Provider View R/O Warranty via, Under Warranty tabSetup Vendor P/N Repair Capability if applicableInsurance ClaimExample of A/C Under WarrantyRepair Order VideoWork Order

Each step in the process chart is explained in further detail throughout the following documentation. The procedural sections are broken down into the following categories:

See Also

PROCESS FLOWS

Aircraft Actual Flight (Manual Entry) Process

Aircraft Initial P/N Load Process

Aircraft Return and Archiving Process

Aircraft Units Process

APU Process

Assembly Management

Concession Registry Process

Consigned Inventory Process

Contract Order Process

Customer Creation Process

Defect Report Process

Delete E/C and P/N Control Compliance Process

Dent Mapping Process

Employee and Skill Creation Process

Engineering Control Process

Engineering Pending Release Process

ETOPS Process

Exchange Order Out Process

Exchange Order Process

Fault Code Report Process

Flight Accumulation Process

Ground Service Equipment (GSE) Process

Helicopter Process

Importing a File Process

Interactive Planner Overview

Internal Component Repair (Shop) Process

Kit Management

Library and Read & Sign Process

Loan Order Process

Location Creation Process

Man Hours Schedule Planning Process

Managed A/C Process

MEL Process

MEL Authorization Process

Missing Parts Process

Monthly Financial Procedures

New Aircraft Process

Order Invoice Process

P/N Control - General Configuration

P/N Control - Life Limited Parts (LLP)

P/N Control - Proration Process

P/N Initial Load Process

P/N Pool Agreement Process

P/N Remove/Install Process

P/N Software Configuration

Packing and Shipping Process

Part Number Creation Process

Physical Inventory Process

Picklist and Requisition Process

Printer Setup and Configuration

Purchase Order Process

Quality Assurance Process

R/O Capability Employee Rating Process

Receiving Process

Recurrent Item Alert (Reliability) Process

Rental Order Process

Re-Order Level Process

Repair Order Process

Repair Order Following Process

Return to Stock Process

Return To Vendor Process

Sales Order Process

Scrap Process

Security Explorer Process

Service Order and Power By The Hour Process

Skill Master Process

Standard Authorization Process

Supply Chain Process

System Notification Creation Process

Task Card Creation Process

Task Card Discrepancy Process

Third Party Work Order Process

Tool Management

Training Process

Transfer Order Process

TRAX General Process Flow

TraxDoc Process

Vendor Contract Process

Vendor Creation Process

W/O Task Card Assignment and Workshop Process

Warehouse Management

Work Order Process

Work Order Reservation Control Process

Work Turnover Process
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