Publication Date: 8/17/2026 Share Print

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Service Order and Power By The Hour Process

The Service Orders window within the Orders module allows the user to create and update a Service Order for services that will be performed by external companies. These services may be performed during maintenance checks, or overhaul of components or even just general work within the company. The costs can be charged to work orders as per other Order Types. The receiving of a Service Order will close it and update the financials. It is important to note that the purpose of the Service Order is typically for tracking intangible goods such cleaning/washing the aircraft, out-base contractor maintenance, etc. The Power By The Hour option allows the user to create and receive Service Orders for any Power By The Hour (PBH) Items. The automatic receiving of the PBH Service Order updates the financial records by creating the appropriate journal entry transactions.

The following process flow is a general guide for the configuration, creation, and receiving of the Service Order life cycle. This life cycle may vary depending on each TRAX user and their company's customized protocols.

Click on the steps to see details!

Service Order Setup and ConfigurationOptions S/VOrder TypeSVBOOKTOSVEDLOCSVORECBTSVRCVAUSVEDCTPRSVEDPRIOSVPRICECHANGEAUTHSVREQRQAuthorization ProcessOrder TypeOrder Authorization ExplorerPower By The Hour SubprocessPower By The HourPower By The HourDocument Control and Image ButtonsPower By The HourPower By The HourPower By The Hour Detail, General TabPower By the Hour Detail, Billing Information TabDocument Control and Image ButtonsA/C Type Series ButtonPower By The HourPower By The Hour Service Order GenerationPower By The HourCreating and Receiving Service OrdersService Order, General TabAre there specifications for the Vendor?Contact ButtonContractor ButtonVendor Performance ButtonService Order Header, Optional TabService Order Detail, General TabService Order Detail, Optional TabIs the Order based on a Requisition?REQ/Order ButtonDoes the Airway Bill Information need to be edited?AWB/Expedite ButtonAuthorization ProcessService Order Detail, General TabOrder Receiving ButtonReceiving ProcessOrder Invoice Process

The following sections are the primary elements covered in this process flow:

See Also

PROCESS FLOWS

Aircraft Actual Flight (Manual Entry) Process

Aircraft Initial P/N Load Process

Aircraft Return and Archiving Process

Aircraft Units Process

APU Process

Assembly Management

Concession Registry Process

Consigned Inventory Process

Contract Order Process

Customer Creation Process

Defect Report Process

Delete E/C and P/N Control Compliance Process

Dent Mapping Process

Employee and Skill Creation Process

Engineering Control Process

Engineering Pending Release Process

ETOPS Process

Exchange Order Out Process

Exchange Order Process

Fault Code Report Process

Flight Accumulation Process

Ground Service Equipment (GSE) Process

Helicopter Process

Importing a File Process

Interactive Planner Overview

Internal Component Repair (Shop) Process

Kit Management

Library and Read & Sign Process

Loan Order Process

Location Creation Process

Man Hours Schedule Planning Process

Managed A/C Process

MEL Process

MEL Authorization Process

Missing Parts Process

Monthly Financial Procedures

New Aircraft Process

Order Invoice Process

P/N Control - General Configuration

P/N Control - Life Limited Parts (LLP)

P/N Control - Proration Process

P/N Initial Load Process

P/N Pool Agreement Process

P/N Remove/Install Process

P/N Software Configuration

Packing and Shipping Process

Part Number Creation Process

Physical Inventory Process

Picklist and Requisition Process

Printer Setup and Configuration

Purchase Order Process

Quality Assurance Process

R/O Capability Employee Rating Process

Receiving Process

Recurrent Item Alert (Reliability) Process

Rental Order Process

Re-Order Level Process

Repair Order Process

Repair Order Following Process

Return to Stock Process

Return To Vendor Process

Sales Order Process

Scrap Process

Security Explorer Process

Skill Master Process

Standard Authorization Process

Supply Chain Process

System Notification Creation Process

Task Card Creation Process

Task Card Discrepancy Process

Third Party Work Order Process

Tool Management

Training Process

Transfer Order Process

TRAX General Process Flow

TraxDoc Process

Vendor Contract Process

Vendor Creation Process

W/O Task Card Assignment and Workshop Process

Warehouse Management

Warranty Management

Work Order Process

Work Order Reservation Control Process

Work Turnover Process

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