Publication Date: 8/17/2026 Share Print

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Book Contents

Book Index

Repair Order Process

A Repair Order can be created following the receipt of quotations and work specifications if required (according to company policy). This option will allow you to create and update a Repair Order for a part that will be either sent away to a vendor or internal shop. This may be for repair, modification, testing, or any other category (as defined via Settings/ Explorer/ System Transaction Code/ Orders/ Repair Code). Once a Repair Order is created, it will go through an initial Order Receiving process. If there are any discrepancies with the order, an Order Discrepancy Report can be generated and the order can be sent back to the supplier, or it may continue through the Order Receiving process. Once the Order Receiving process has been completed, the Repair Order will go to 'Closed' status, however the component will be not yet be available in Inventory if the component requires a secondary receiving process: Receiving Inspection. During the Receiving Inspection process any updates made during Order Receiving will be reviewed and can be overridden at this time. After the Receiving Inspection process has been completed, the component will be available in Inventory.

The Repair Order process is designed to allow users to visualize the entire procedure for creating a Repair Order and receiving it into inventory.

Click on the steps to see details!

Options R/OOrder TypeROREQRQROLOCSCQROPENDINGECRORCVAUROWARFOCPopulate the Repair Order Header, General tabPopulate the RO Header Optional tabSelect the Repair Order Header, Vendor TabPopulate the Terms and Conditions tabSelect the Contact button to select a different contact for the selected vendorPopulate the Repair Order Detail, General tabSelect the Repair Order Detail, Optional tabDo you want to review the controls for this component?Select the Control buttonSelect the Repair Order Detail, Control tabSelect the Repair Order Detail, Removal History TabSelect the Repair Order Detail, Warranty History TabSelect the AWB/Expedite ButtonSelect the Repair Order Detail, Removal tabSelect the REQ/Order buttonSelect the Repair Following ButtonSelect the Engineering Control buttonSelect the History buttonSelect the Invoice ButtonSelect the Release For Authorization ButtonOrder Receiving, General tabGo to Repair Order ReceivingRepair Order Receiving, General tabSelect the Repair Order Receiving, Times Accrual TabSelect the Repair Order Receiving, Warranty TabSelect the Tear Down ButtonSelect the NLA buttonSelect the P/N Change buttonSelect the Order Receiving Discrepancy buttonReceiving Inspection Detail, General tabQuery for the Repair Order via the Receiving Inspection, General tabSelect the Tear Down ButtonSelect the Control buttonSelect the P/N E/C buttonSelect the NLA ButtonSelect the P/N Checklist buttonSelect the Receiving Inspection, R/O Control tabSelect the Repair Order Detail, Repair TabSelect the RTV buttonAccept Receiving Inspection transactionBOOKTOEXCVTGLRepair CodeROAUWARROCATMANPopulate the Category fieldSelect the Book To radio buttonSelect the Warranty Status checkboxSelect the Insurance Claim checkboxOrder Receiving Discrepancy Close ProgramEnter the Shelf Life Expiration DateEnter the Tool Life Expiration DateSelect the Auto Populate Bin ButtonSelect the Send To Vendor ButtonSelect the ROS ButtonDo you want to supply the NLA part to the vendor?Select the RO/EXCHG Button Select the Scrapped checkboxPre-ReceivingRepair Orders VideoR/O Removal History VideoShelf Life Expiration VideoInternal Component Repair (Shop) ProcessWarranty ManagementOrder CategoryLocate an U/S component that requires repairSelect the Repair Order Header, Vendor tabSelect the Save buttonPre-Receiving can now take placeSelect the Order Receiving Discrepancy optionSelect the Tear Down ReportSelect the Order Receiving Discrepancy buttonSelect the Order Receiving Discrepancy optionSelect the Order Receiving Discrepancy Close optionSelect the Return to Vendor button Authorization ProcessRepair Orders Video System Transaction CodesSystem Configuration Switches

Each step in the process chart is explained in further detail throughout the following documentation. The procedural sections are broken down into the following categories:

See Also

PROCESS FLOWS

Aircraft Actual Flight (Manual Entry) Process

Aircraft Initial P/N Load Process

Aircraft Return and Archiving Process

Aircraft Units Process

APU Process

Assembly Management

Concession Registry Process

Consigned Inventory Process

Contract Order Process

Customer Creation Process

Defect Report Process

Delete E/C and P/N Control Compliance Process

Dent Mapping Process

Employee and Skill Creation Process

Engineering Control Process

Engineering Pending Release Process

ETOPS Process

Exchange Order Out Process

Exchange Order Process

Fault Code Report Process

Flight Accumulation Process

Ground Service Equipment (GSE) Process

Helicopter Process

Importing a File Process

Interactive Planner Overview

Internal Component Repair (Shop) Process

Kit Management

Library and Read & Sign Process

Loan Order Process

Location Creation Process

Man Hours Schedule Planning Process

Managed A/C Process

MEL Process

MEL Authorization Process

Missing Parts Process

Monthly Financial Procedures

New Aircraft Process

Order Invoice Process

P/N Control - General Configuration

P/N Control - Life Limited Parts (LLP)

P/N Control - Proration Process

P/N Initial Load Process

P/N Pool Agreement Process

P/N Remove/Install Process

P/N Software Configuration

Packing and Shipping Process

Part Number Creation Process

Physical Inventory Process

Picklist and Requisition Process

Printer Setup and Configuration

Purchase Order Process

Quality Assurance Process

R/O Capability Employee Rating Process

Receiving Process

Recurrent Item Alert (Reliability) Process

Rental Order Process

Re-Order Level Process

Repair Order Following Process

Return to Stock Process

Return To Vendor Process

Sales Order Process

Scrap Process

Security Explorer Process

Service Order and Power By The Hour Process

Skill Master Process

Standard Authorization Process

Supply Chain Process

System Notification Creation Process

Task Card Creation Process

Task Card Discrepancy Process

Third Party Work Order Process

Tool Management

Training Process

Transfer Order Process

TRAX General Process Flow

TraxDoc Process

Vendor Contract Process

Vendor Creation Process

W/O Task Card Assignment and Workshop Process

Warehouse Management

Warranty Management

Work Order Process

Work Order Reservation Control Process

Work Turnover Process

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