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Exchange Order Out Process

The Exchange Order Out allows the user to create exchange orders when exchanging components with a customer. An example of this is sending a usable part to a customer for an unserviceable part in return. The order must be created first. Following this, either the part to be sent to the customer can be issued (normal exchange), or the part from the customer can be received (advance exchange). Finally, to close the order, it must go through Exchange Order Out Finalization.

Note: The Process Sequence of Issuing and Receiving an X/O is dependent on the user's company procedures, or the situation of the Customer requiring a serviceable P/N. For example, in an emergency, like AOG, a P/N of an X/O may need to be issued before an unserviceable P/N is received. However, per a company's policy, a P/N of an X/O may be required to be received from the customer before a serviceable P/N can be issued.

The following process flow is a general guide for the configuration, creation, issuing, receiving, and finalization of the Exchange Order Out life cycle. This life cycle may vary depending on each TRAX user and their company's customized protocols.

Click on the steps to see details!

Exchange Order Out Setup and ConfigurationOptions X/OOrder TypeOrder CategoryXOBOOKTOMANXOINVAUTHAuthorization ProcessOrder TypeOrder Authorization ExplorerReady to Create X/OCreating an Exchange Order OutX/O, General TabX/O, Optional TabX/O, Terms and Conditions TabAre there any Customer specifications?X/O, Customer Information TabContact ButtonX/O Detail, General TabX/O Detail, Optional TabX/O Detail, Accounting TabX/O Detail, S/N, Received, Sell, and Pool TabsAWB/Expedite ButtonP/N Interchangeable ButtonExchange Order Out Detail, General TabExchange Order Out Ready to be Issued and ReceivedIssuing an Exchange Order OutDoes the order need to be Reserved?Picklist ButtonDoes the Reservation need to be Canceled?CXL RSV ButtonFind P/N in Inventory TransactionPicklist Issue ButtonPicklist Issue ButtonFind P/N in Inventory TransactionExchange ButtonExchange ButtonExchange ButtonExchange Order Out Ready for Issuing or FinalizationReceiving an Exchange Order OutOrder ReceivingX/O Receiving, General TabX/O Receiving, Warranty TabX/O Receiving, Shipping Information TabX/O Receiving, Other 1 TabX/O Receiving, Other 2 TabP/N Change ButtonImage ButtonExchange Order Out Receiving, General TabDoes the P/N need to go through a Receiving Inspection?Receiving Inspection SubprocessExchange Order Out Ready for Issuing or FinalizationConverting an Exchange Order Out to a Sales OrderDoes the X/O need to be ocnverted to a Sales Order?XO/SOReceiving an Exchange Order OutExchange Order Out FinalizationExchange Order Out FinalizationX/O Finalization, General TabX/O Finalization, Optional TabIs an Invoice Required?X/O Finalization, General TabX/O Finalization, General TabCustomer Invoice AuthorizationExchange Order Out Process CompleteExchange Order Out VideoSales Order ProcessPicklist Creation VideoExchange Order Out, General TabAuthorization ProcessInternal Component Repair (Shop) ProcessRepair Order ProcessOrder Invoice ProcessPacking and Shipping Process

The following sections are the primary elements covered in this process flow:

See Also

PROCESS FLOWS

Aircraft Actual Flight (Manual Entry) Process

Aircraft Initial P/N Load Process

Aircraft Return and Archiving Process

Aircraft Units Process

APU Process

Assembly Management

Concession Registry Process

Consigned Inventory Process

Contract Order Process

Customer Creation Process

Defect Report Process

Delete E/C and P/N Control Compliance Process

Dent Mapping Process

Employee and Skill Creation Process

Engineering Control Process

Engineering Pending Release Process

ETOPS Process

Exchange Order Process

Fault Code Report Process

Flight Accumulation Process

Ground Service Equipment (GSE) Process

Helicopter Process

Importing a File Process

Interactive Planner Overview

Internal Component Repair (Shop) Process

Kit Management

Library and Read & Sign Process

Loan Order Process

Location Creation Process

Man Hours Schedule Planning Process

Managed A/C Process

MEL Process

MEL Authorization Process

Missing Parts Process

Monthly Financial Procedures

New Aircraft Process

Order Invoice Process

P/N Control - General Configuration

P/N Control - Life Limited Parts (LLP)

P/N Control - Proration Process

P/N Initial Load Process

P/N Pool Agreement Process

P/N Remove/Install Process

P/N Software Configuration

Packing and Shipping Process

Part Number Creation Process

Physical Inventory Process

Picklist and Requisition Process

Printer Setup and Configuration

Purchase Order Process

Quality Assurance Process

R/O Capability Employee Rating Process

Receiving Process

Recurrent Item Alert (Reliability) Process

Rental Order Process

Re-Order Level Process

Repair Order Process

Repair Order Following Process

Return to Stock Process

Return To Vendor Process

Sales Order Process

Scrap Process

Security Explorer Process

Service Order and Power By The Hour Process

Skill Master Process

Standard Authorization Process

Supply Chain Process

System Notification Creation Process

Task Card Creation Process

Task Card Discrepancy Process

Third Party Work Order Process

Tool Management

Training Process

Transfer Order Process

TRAX General Process Flow

TraxDoc Process

Vendor Contract Process

Vendor Creation Process

W/O Task Card Assignment and Workshop Process

Warehouse Management

Warranty Management

Work Order Process

Work Order Reservation Control Process

Work Turnover Process

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