Publication Date: 8/17/2026 Share Print

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Book Contents

Book Index

Repair Order

A Repair Order can be created following the receipt of quotations and work specifications if required (according to company policy).

This option will allow you to create and update a Repair Order for a part that will be either sent away to a vendor or internal shop. This may be for repair, modification, testing, or any other category (as defined via Settings/ Explorer/ System Transaction Code/ Orders/ Repair Code).

The Repair Order option will only display open Repair Orders that the current user ID has created. The Repair Order Supervisor option will show all open Repair Orders regardless of User ID that created them.

Note: A new Batch number will be created by the system when the part is received back into the system from a Repair Order. However, the Goods RCVD Batch number will remain the same as long as that part remains in your inventory.

If a Repair Order record is selected that is assigned to a Third Party Work Order, the Work Order Customer Order button will appear. Select the button to view/input the Third Party information via the Customer Orders screen.

The following tabs and buttons are available at the header level.

Repair Order Header Tabs

Repair Order Header Buttons

General Tab

Optional Tab

Authorization Tab

Information Tab

Vendor Tab

Audit Tab (Pre-Version 11)

Received Tab

Terms and Conditions Tab

but_reset_sm Reset button

but_new_small New button

but_save_small Save button

but_delete Delete button

but_notes_small Notes button

but_print (small) Print button

but_select_small Select button

Internal Shop Multi buttons logo_12_small edited

but_print (small) Internal Shop button logo_12_small edited

but_print (small) External Vendor - All button logo_12_small edited

but_print (small) External Vendor - Only Selected button logo_12_small edited

but_print (small) Major Assemblies button logo_12_small edited

but_invoice_header_small_new Invoice button

but_vendor_performance_sm Vendor Performance button

but_wo (small) W/O button

but_ros_small ROS button

but_RO_EXCHG_small RO To Exchange button

but_contact_sm Contact button

but_release for authorization (small2) Release For Authorization button

Work Order Customer Order button

but_closed_order_vendor_change_small Closed Order Vendor Change button

but_audit_sm Audit button

For information on the options in the detail level, refer to Repair Order Detail.

Repair Order Process Flow

Repair Orders

In This Section

Repair Order Header, General Tab

Repair Order Header, Optional Tab

Repair Order Header, Authorization Tab

Repair Order Header, Information Tab

Repair Order Header, Vendor Tab

Repair Order Header, Audit Tab

Repair Order Header, Received Tab

Repair Order Header, Terms and Conditions Tab

Repair Order Header Buttons

Repair Order Detail

Creating Repair Orders for Installed Parts

See Also

Orders, Update Menu

Contract Order

Contract Order Supervisor

Customs

Exchange Order

Exchange Order Supervisor

Insurance Claim

Loan Order

Loan Order Finalization

Loan Order Supervisor

Manufacture Order

Manufacture Order Supervisor

Order Authorization

Order Price Change Authorization

Order Receiving Discrepancy

Order Receiving Discrepancy Supervisor

Order Status

Order Update

Orders Navigator

Orders Management

Power By The Hour

Purchase Order

Purchase Order Supervisor

Repair Order Creation Queue

Repair Order Supervisor

Service Order

Service Order Supervisor

Transfer Order

Transfer Order Supervisor

Vendor Purchase Order Data Import

Warranty Claim Order

Warranty Claim Order Supervisor

Orders Module Warning Messages

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