Publication Date: 8/17/2026 Share Print

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Customer Contract

The Customer Contract option was created to implement customer contractual terms for third party work orders (i.e. work being billed to your customers). This feature works in a more advanced way than the Task Card Sell Tab and the Customer Order Work Order Sell Tab. It allows definition of specific terms and markups relating to labor and materials for each Customer (and also each event with a customer if the rates are different by Contract Type), with caps and limits that can be applied.

Once a Work Order has been completed and closed – the Customer Sales department may go into the Work Order billing process via Customer Invoice Authorization (in a graphical explorer format) and amend any prices/rates and data in order to produce the final invoice for the customer. Journal Entries are written to the financial accounts to reflect the ‘cost of sale’ and sales amounts along with the relevant Accounts payable entries.

PROD_cuscontractflow.jpg

 

The following tabs and buttons are available at the header level.

Customer Contract Header Tabs

Customer Contract Header Buttons

General Tab

Customer Information Tab

Bill To Tab

Informational Tab

Revision Tab

Shop Approved P/N Tab

but_reset_sm Reset button

but_new_small New button

but_save_small Save button

but_delete Delete button

but_notes_small Notes button

but_print (small) Print button

but_select_small Select button

but_image_small Image button

but_document_ctl_sm Document Control button

but_copy_ec_small Copy button

For information on the options in the detail level, accessed through the Select but_select_small button, refer to Customer Contract Detail.

 

Contract Options

Once the Contract header is created, the following options can be configured for the Contract in the detail window:

For information on the options in the detail level, accessed through the Select but_select_small button, refer to Customer Contract Detail.

 

Third Party Work Order Process

In This Section

Customer Contract Header, General Tab

Customer Contract Header, Customer Information Tab

Customer Contract Header, Bill To Tab

Customer Contract Header, Informational Tab

Customer Contract Header, Revision Tab

Customer Contract Header, Shop Approved P/N Tab

Customer Contract Header Buttons

Customer Contract Detail

Adding a Contract to a Third Party Work Order

See Also

Production, Update Menu

Airline Authorization

Customer Addbill Master

Customer Authorization

Employee Attendance Supervisor

Employee Sign-On/Sign-Off

Engineering Pending Release

W/O

W/O Addbill

W/O Audit

W/O Bid Sheet

W/O Closing

W/O Closing Post Completion

W/O Employee Auto Sign Off

W/O Manual Task Card Closing

W/O Reservation Control

W/O Task Card and Non-Routine Search

W/O Task Card Assignment

W/O Task Card Assignment Workshop

W/O Task Card Bust

W/O Task Card Bust Authorization

W/O Task Card Discrepancy Close

W/O Task Card Discrepancy Close Supervisor

W/O Task Card Work In Progress

W/O Task Card and Non-Routine Search

W/O Template

Work Turnover

Work Turnover Management

Work Order Sweep

Top of Page Publication Date: 8/17/2026 Share Print